Privacy Policy

Effective Date: 13/06/2025

At zestyflowers.com, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information when you interact with our website:

a. Personal Information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via third-party payment gateways)

• Order history

b. Non-Personal Information:

• IP address

• Browser type and device

• Website usage data (pages visited, time on site, etc.)

• Cookies and tracking information

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Deliver customer support

• Improve our website, products, and services

• Send order confirmations, shipping updates, and promotional emails (only with your consent)

• Prevent fraud and ensure website security

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

• Shipping carriers to deliver your orders

• Payment processors to securely handle transactions

• Email service providers to send updates or newsletters (if you’ve opted in)

• Legal authorities, if required by law or to protect our rights and safety

All partners are required to keep your data confidential and secure.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Understand how you use our site

• Remember your preferences

• Provide personalized product suggestions

You can choose to disable cookies in your browser settings, but this may affect some features of our site.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption

• Secure payment gateways

• Limited access to personal data by authorized personnel only

Despite our efforts, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

As a U.S. customer, you have the right to:

• Access the personal data we hold about you

• Request corrections to incorrect or outdated information

• Request deletion of your information (subject to legal and transactional obligations)

• Opt-out of marketing communications at any time

To exercise these rights, please contact us at support@zestyflowers.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing your information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover we’ve collected data from a child without parental consent, we will delete it immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: support@zestyflowers.com

• Phone: +1(919)-209-0405

• Address: 12340 State Highway 210 Benson, NC 27504

• Hours: Monday–Saturday, 9 AM–6 PM (EST)

By using our website, you consent to our Privacy Policy.